1 Frequently Asked Questions
- Which file formats are supported? — STL, OBJ, GLB, and GLTF 3D model files.
- Does the app need an internet connection? — No. View3D Pro is 100% offline and never uploads your files.
- My file won't open. — Make sure it's a valid model and not larger than 100MB. Corrupt or unsupported files will show a clear message.
- A large model loads slowly. — Files over 30MB are fine but may need a moment to load. You can choose to skip the warning before opening.
- Where is my data stored? — Locally on your device, in the app's sandbox. Uninstalling the app removes everything.
2 Contact Us
Need more help? Send us an email and we'll reply as soon as possible. Please include:
- A short description of the issue
- Your device model and iOS version
- The file you tried to open (if possible)
Email Support
3 Developer Information
App NameView3D Pro
Version1.0.0
Support Emailsupportbx@163.com
PlatformiOS (iPhone / iPad)